Privacy Policy – Minskip Farm Shop

Our website address is: http://minskipfarmshop.com.

Our Data Protection Officer is: Emma Mosey Who can be contacted at 01423329063 or enquiries@minskipfarmshop.co.uk

What personal data we collect offline and why we collect it

Electronic data including email addresses, telephone numbers, addresses and names of customers who have signed up to be contacted by us for direct marketing purposes related to our businesses activities (farm, farm shop, events, animals)
This information is on Mail Chimp and on Google Drive can be accessed by request following the procedure below

What personal data we collect online and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it.

The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Email Sign-Up

If you sign up for our email mailing list, we hold electronic data including email addresses, telephone numbers, addresses and names of customers who have signed up to be contacted by us for direct marketing purposes related to our businesses activities (farm, farm shop, events, animals)
This information is on Mail Chimp and on Google Drive can be accessed by request following the procedure below

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.

These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices.

Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Our promise to you

To process our customers’ personal data in a lawful and transparent manner, ensuring fairness towards the individuals
To have specific purposes for processing any data we hold.
To indicate to customers what these purposes are when collecting their data
To collect and process only the personal data that is necessary to fulfil that purpose
To ensure customers’ personal data is accurate and up-to-date
To only use the personal data collected for its intended use
To store customers’ personal data for no longer than is necessary for the purposes for which it was collected.
When a customer’s data is stored for communications regarding the business activities, we will keep and regularly update the data for as long as we are trading and no longer.
To install appropriate technical and organisational safeguards that ensure the security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technology

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Procedure for withdrawing consent to hold your data

If you would like to withdraw your data from our files:

Notify us in writing to enquiries@minskipfarmshop.co.uk or orally to a member of staff or to 01423329063
We will reply to your request without delay, within 1 month of receipt of the request
We may need to request additional information from you so we can confirm your identity
We will confirm whether or not we are processing information concerning you
If we are, we will provide a copy of the data we hold about you, as well as information about the processing (such as categories of personal data etc)
We will then delete any of your data we hold relating to this purpose If we reject your request, we will inform you of the reasons.
You will have the right to file a complaint with the Data Protection Authority and to seek a judicial remedy
The only reasons we would not delete you data on request would be if: the personal data we hold is needed to exercise the right of freedom of expression; there is a legal obligation to keep that data; for reasons of public interest (for example public health, scientific, statistical or historical research purposes).
Dealing with a request will be free of charge.
Where requests are manifestly unfounded or excessive, in particular because of their repetitive character, we may charge a reasonable fee or refuse to act
If you subscribe to our emails and choose the option to opt-out of the email list (at the end of every email), your data will be deleted from our email list

If you would like to update the data we hold on you:

Notify us in writing to enquiries@minskipfarmshop.co.uk or orally to a member of staff or to 01423329063
We will reply to your request without delay, within 1 month of receipt of the request
We may need to request additional information from you so we can confirm your identity
We will confirm whether or not we are processing information concerning you
If we are, we will update your data according to your instructions

If we suffer a data breach:

We promise to notify the supervisory authority without undue delay, and at the latest with 72 hours of becoming aware of the breach If the data breach poses a high risk to those individuals affected, we promise to inform them